Score from 788 reviews
- Rua Rio Grande do Norte, s/n quadra 05 lote 05 A – Esplanada do Rio Quente, 75695-000 Rio Quente,
Brazil - 
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Highlights
Guest parking available
Modern fitness centre
Swimming pool complex
Entirely smoke-free property
Comfortable family rooms
24/7 front desk support
Guest parking availableModern fitness centreSwimming pool complexEntirely smoke-free propertyComfortable family rooms24/7 front desk supportThe accommodation includes family rooms, making it suitable for larger groups. Guests can engage in recreational activities such as billiards and table tennis.
Each room is equipped with air conditioning, a flat-screen TV with cable channels, a kitchen, and a dining area. Additionally, a safety deposit box and a private bathroom with a bidet and complimentary toiletries are provided. Bed linen and towels are also included in the rooms.
Nearby attractions include Hot Park, located less than 1 km away, and Nossa Senhora of Salette Sanctuary, which is 25 km from the hotel. Caldas Novas Airport is situated 27 km from the property.
Please inform in advance of your expected arrival time. At Serra Madre Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Serra Madre Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Serra Madre Hotel, the property will contact you with further instructions.
Superior Suite Description, photos, price, amenities
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- waste bin,
- wardrobe/closet,
- safe deposit box,
- sofa bed,
- clothes drying rack,
- non-feather pillow (synthetic),
- clothes rack,
- private pool with a view (with room/suite),
- air conditioning,
- pool towels (in room),
- work desk,
- baby cot/crib,
- fan
- body soap,
- private bathroom,
- toilet paper,
- conditioner,
- toilet,
- shampoo,
- shower,
- shared bathroom (outside the room),
- shower cap,
- bidet,
- complimentary toiletries
- flat-screen tv,
- cable tv channels,
- telephone,
- television (tv)
- kitchenette,
- oven,
- refrigerator,
- dining area,
- stovetop,
- kitchenware,
- dining table,
- microwave,
- full kitchen
- bed linen,
- key card access,
- towels,
- lockers (in shared rooms/hostels)
- river view,
- pool view
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information)
- hand sanitiser (in room)
This suite features a pool with a view. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite features a flat-screen TV with cable channels, a dining area, a wardrobe, a safe deposit box as well as pool views. The unit is furnished with 2 beds.
Room size:
Superior Suite - 40 m2
Bedroom 1 – Large bed (King size)
Max persons: 4 
Family Suite Description, photos, price, amenities
- pool towels (in room),
- clothes rack,
- non-feather pillow (synthetic),
- air conditioning,
- wardrobe/closet,
- waste bin,
- baby cot/crib,
- safe deposit box,
- private pool with a view (with room/suite),
- work desk,
- clothes drying rack,
- sofa bed
- shampoo,
- body soap,
- private bathroom,
- bidet,
- complimentary toiletries,
- shower cap,
- toilet paper,
- toilet,
- shower,
- conditioner
- telephone,
- cable tv channels,
- flat-screen tv,
- television (tv)
- dining area,
- oven,
- stovetop,
- dining table,
- microwave,
- refrigerator,
- full kitchen,
- kitchenette,
- kitchenware
- key card access,
- bed linen,
- towels,
- lockers (in shared rooms/hostels)
- balcony,
- city view,
- mountain view,
- view,
- landmark view,
- lake view
- upper floors accessible by lift (to room)
- carbon monoxide detector,
- carbon monoxide sources (e.g., fireplace - risk information)
- hand sanitiser (in room)
This suite's standout feature is the pool with a view. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with lake views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit is furnished with 4 beds.
Room size:
Family Suite - 52 m2
Bedroom 1 – Single bed
Bedroom 2 – Large bed (King size)
Max persons: 6
Choose your ideal room at Serra Madre Hotel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Suite
- Family Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
billiards table, table tennis facilities, access to water park
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Pools, spa & wellness
sauna access, gym/fitness studio, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, communal bathhouse, sunbeds and beach chairs, spa relaxation lounge, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage
Reception & guest support
24/7 front desk, quick check-in/check-out, secure lockers
Shared spaces for guests
recreation/games lounge, rooftop sun deck, patio/outdoor seating
Family & entertainment
selection of board games/puzzles
Other property amenities
spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 11:00 Until 11:30 hours
Children and extra bedsChildren from 3 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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